Basically, in the eastern region, the tendency is how to waterproofing and damp treatment are done with a nominal cost.
In the eastern region, there seems to be a mindset that waterproofing and damp proofing treatments should be done at a very low cost or even for free. This approach can lead to several issues:-
1. Underestimation of importance:-
Waterproofing and damp proofing are crucial for the longevity and durability of structures, but they are often undervalued and considered an unnecessary expense.
2. Compromised quality:- To keep costs low, contractors might use substandard materials or skip essential steps, compromising the effectiveness of the treatment.
3. Lack of awareness:- Homeowners and builders might not understand the long-term benefits and cost savings of proper waterproofing and damp proofing, leading to a lack of investment in these critical services.
4. Unrealistic expectations:- Expecting contractors to perform waterproofing and damp proofing services for free or at a very low cost is unrealistic and can lead to disputes and poor workmanship.
2. Compromised quality:- To keep costs low, contractors might use substandard materials or skip essential steps, compromising the effectiveness of the treatment.
3. Lack of awareness:- Homeowners and builders might not understand the long-term benefits and cost savings of proper waterproofing and damp proofing, leading to a lack of investment in these critical services.
4. Unrealistic expectations:- Expecting contractors to perform waterproofing and damp proofing services for free or at a very low cost is unrealistic and can lead to disputes and poor workmanship.
It’s essential to educate homeowners, builders, and contractors about the importance and benefits of waterproofing and damp proofing, highlighting the long-term cost savings and structural integrity they provide. By promoting awareness and understanding, we can shift the mindset towards prioritizing quality and effectiveness over nominal costs.
It’s important to recognize the value of waterproofing and damp proofing treatments and to prioritize quality and effectiveness over cost-cutting measures. By doing so, we can ensure the longevity and durability of structures, prevent costly repairs, and create a safer and healthier built environment.
Some Customers and Builders think the Branded Chemicals that have the market share are good quality. But the non branded construction chemicals or industrial chemicals are not good quality. Why ?
The perception that branded chemicals are superior to non-branded ones is often due to:-
1. Marketing and advertising:-
Branded companies invest heavily in marketing, creating a perceived value and brand recognition.
2. Quality control:- Branded companies often have stricter quality control measures, ensuring consistency and reliability.
3. Research and development:- Branded companies may invest more in R&D, leading to innovative and improved products.
4. Brand loyalty:- Customers may trust and prefer familiar brands, assuming they offer better quality.
5. Misconceptions about generic or non-branded products:- Some people believe that non-branded products are of lower quality or less effective, which is not always true.
2. Quality control:- Branded companies often have stricter quality control measures, ensuring consistency and reliability.
3. Research and development:- Branded companies may invest more in R&D, leading to innovative and improved products.
4. Brand loyalty:- Customers may trust and prefer familiar brands, assuming they offer better quality.
5. Misconceptions about generic or non-branded products:- Some people believe that non-branded products are of lower quality or less effective, which is not always true.
However, non-branded or generic construction chemicals or industrial chemicals can be just as good as branded ones, as they often:-
1. Meet the same industry standards and regulations.
2. Have similar formulations and performance characteristics.
3. Are manufactured by reputable companies with quality control measures.
4. Offer cost-effective alternatives without compromising on quality.
2. Have similar formulations and performance characteristics.
3. Are manufactured by reputable companies with quality control measures.
4. Offer cost-effective alternatives without compromising on quality.
It’s essential to look beyond branding and consider factors like product specifications, certifications, and manufacturer reputation when evaluating construction chemicals or industrial chemicals.
Previous 60/70 years back,when Construction Chemicals have not arrived. How can they Waterproofing and Damp proofing treatment be done ?
Before the advent of modern construction chemicals, waterproofing and damp proofing treatments were done using traditional methods and materials, such as:-
1. Natural materials:-
Plant-based materials like tar, pitch, and resin were used to waterproof surfaces.
2. Lime-based mixes:- Lime was mixed with water and other natural materials to create a waterproofing paste.
3. Beeswax and oil-based treatments:- Beeswax and oil-based mixtures were applied to surfaces to repel water.
4. Brickbat and cement pointing:- Brickbat (broken brick pieces) and cement were used to fill gaps and joints to prevent water ingress.
5. Slate and lead flashing:- Slate and lead were used as flashing materials to direct water away from buildings.
6. Bituminous coatings:- Bitumen (asphalt) was used as a waterproofing coating for roofs and walls.
7. Traditional waterproofing mixtures:- Various mixtures like “Roman cement” (a mixture of lime, water, and volcanic ash) were used for waterproofing.
2. Lime-based mixes:- Lime was mixed with water and other natural materials to create a waterproofing paste.
3. Beeswax and oil-based treatments:- Beeswax and oil-based mixtures were applied to surfaces to repel water.
4. Brickbat and cement pointing:- Brickbat (broken brick pieces) and cement were used to fill gaps and joints to prevent water ingress.
5. Slate and lead flashing:- Slate and lead were used as flashing materials to direct water away from buildings.
6. Bituminous coatings:- Bitumen (asphalt) was used as a waterproofing coating for roofs and walls.
7. Traditional waterproofing mixtures:- Various mixtures like “Roman cement” (a mixture of lime, water, and volcanic ash) were used for waterproofing.
These traditional methods and materials were effective, but had limitations and drawbacks compared to modern construction chemicals. Modern waterproofing and damp proofing treatments offer improved performance, durability, and ease of application, making them a preferred choice in contemporary construction practices.
Some customers say that it is not required by us to educate and awareness regarding waterproofing treatment. Because, in so far we will not come in this trade. It is your job. You please educate properly for customers satisfaction for pretty long years. Why ?
Some customers might think that waterproofing education is solely the responsibility of the contractor or supplier, and that they don’t need to be involved in the process. However, this perspective overlooks the importance of collaboration and mutual understanding in achieving effective waterproofing solutions.
Here are some reasons why customer education and awareness are crucial:-
1. Long-term satisfaction:-
Educating customers about waterproofing treatments helps them understand the benefits, applications, and maintenance requirements, leading to increased satisfaction and reduced complaints in the long run.
2. Informed decision-making:- By understanding the different types of waterproofing treatments and their uses, customers can make informed decisions about the best solutions for their specific needs.
3. Proper maintenance:- Customers who understand how waterproofing treatments work are more likely to perform proper maintenance, ensuring the longevity of the treatment and the structure.
4. Correct expectations:- Education helps manage customer expectations, reducing the likelihood of misunderstandings and disputes.
5. Building trust:- By investing time and effort in customer education, you demonstrate your expertise and commitment to their satisfaction, building trust and strengthening relationships.
6. Reducing callbacks:- Educated customers are less likely to experience issues with waterproofing treatments, reducing the need for callbacks and warranty claims.
7. Word-of-mouth referrals:- Satisfied, educated customers are more likely to recommend your services to others, generating positive word-of-mouth and new business opportunities.
2. Informed decision-making:- By understanding the different types of waterproofing treatments and their uses, customers can make informed decisions about the best solutions for their specific needs.
3. Proper maintenance:- Customers who understand how waterproofing treatments work are more likely to perform proper maintenance, ensuring the longevity of the treatment and the structure.
4. Correct expectations:- Education helps manage customer expectations, reducing the likelihood of misunderstandings and disputes.
5. Building trust:- By investing time and effort in customer education, you demonstrate your expertise and commitment to their satisfaction, building trust and strengthening relationships.
6. Reducing callbacks:- Educated customers are less likely to experience issues with waterproofing treatments, reducing the need for callbacks and warranty claims.
7. Word-of-mouth referrals:- Satisfied, educated customers are more likely to recommend your services to others, generating positive word-of-mouth and new business opportunities.
Remember, customer education is a vital aspect of providing excellent service and ensuring long-term satisfaction. By working together, we can achieve better outcomes and build stronger relationships.
